CTC Cable Corporation has developed the industry’s first insurance-backed OEM Warranty.
Introducing new technology into the electric utility industry is not an easy proposition, and utility customers would prefer to buy from large established companies. For these reasons, CTC Cable created an enhanced warranty program and brought in a large company to back it up - KnightBrook Insurance Company. KnightBrook Insurance Company is a premier specialty insurance company underwriting superior niche program business. KnightBrook is supported by its affiliates at the Knight Insurance Group and Venbrook Group. KnightBrook arises from the 2008 merger of Northwestern Insurance Company and Excess Reinsurance Company. KnightBrook is rated A- by AM Best.
CTC Cable's Insurance-Backed Warranty Coverage:
- Three Year Coverage on parts for domestic (US) and international sales and labor coverage for domestic sales
- Insurance-backed warranty of CTC Cable performance guarantees for
- Sag, thermal elongation and creep more than 5% of specification
- Failures from wind-generated Aeolian vibration and galloping
- Core failure occurring while operating within our recommended operating range plus 15%
- Breakage if operated within recommended operating range plus 15%
- Corrosion or rust
- Unwinding of the line
- Extended Warranty Plan (for an additional cost)
After the expiration of the initial no-cost, insured warranty, the coverage can be extended if the customer chooses. If purchased before shipment of the conductor, coverage can be extended for up to ten years for parts and labor for domestic sales and parts for international sales.